Terms & Condition

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Terms & Conditions

As a user of the DigiVend website or DigiVend mobile application, you agree to abide by the following terms and conditions. We have encapsulated our business gigantic terms and conditions into a few cardinal pointers that are exemplified below.

Extended support and maintenance

As part of the design and development commission, DigiVend will develop/maintain/update the client's website/mobile app. On the other hand, DigiVend will provide the overall development of the project from the ground up.

Third-party content

Several third parties provide information on the website, including articles, blogs, reports, news reports, company profiles, calculators, and other cardinal information. You acknowledge and are agreeing that such content was not created or endorsed by DigiVend. This site's Third Party Content is provided for basic information and is only not implied to be a suggestion or advertisement. Furthermore, Third Party Content is not intended as legal, tax, or investment advice.

We believe the Third Party Content we provide to you is accurate, complete, and up-to-date, but we make no guarantee as to its accuracy, completeness, or timeliness. The client retains all copyrights and intellectual property rights to such content.

Travel Expenses

Although we promise timely deliverables, however terms and conditions are applied. If there is a pressing need to travel to and from customer premises to have a discussion over key features of the project under development, DigiVend does not agree to include it on its project delivery time. In case of a visit/travel required for the meeting, the client is responsible for all costs or as agreed by both parties.

Waiver and Severability

No exemption by the Firm of any term or condition outlined in these Terms of Use shall be considered a further or persisting waiver of that term or condition or with any other contract, and the Company's failure to proclaim a right or provision under such Terms and Conditions shall not be deemed a waiver of that freedom or provision.

If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any cause, such provision shall be discarded or restrained to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

If DigiVend delays taking any action arising under these terms and conditions, it shall not be deemed a waiver by DigiVend to take action to protect or enforce such rights arising out of these terms and conditions.

Pricing and quotations

The price quoted to the client is for only the work in the quotation. If during the development of the site, the client decides that changes need to be made, then we will provide a separate quote for the additional work and may need to revise the timeline. DigiVend shall notify the client as soon as practicable thereafter of any additional charges it incurs and the client shall have the right to decline such charges.

Entire Agreement

The Privacy Policy and the Terms of Use are the exclusive and last contract between you and the Company for the site, superseding all prior and contemporaneous knowledge, agreements, portrayals, and both written and oral warranties.

Payment gateways

We ensure fast payment gateways and only accept payment through them. We are also open for the payment modes like Demand Drafts, NEFT, Cheques, PayPal, unless otherwise agreed. Various payment transactions will be processed by the client's own Merchant Account or Pay Pal account as DigiVend will not process any payment transactions directly. Before work can begin, a 25% advance of the total cost of the project is required. Once work gets underway, this advance is not refundable. Charges are based on the DigiVend standard reporting, and additional reporting needs may be subject to additional fees.

No claims and warranties

We express no warranties and claims to the following:

It cannot be relied upon or warranted that DigiVend services are or will be error-free or that the information it provides, or the apps it supplies, will be timely, uninterrupted, secure, or free from viruses.

Any oral advice provided by DigiVend or its representatives or those claiming to be its representatives under any situations or circumstances will not be relied upon in any which ways, nor will it create any warranty or representation.

DigiVend makes no warranty or representation, and cannot be held liable for products or services, including the delivery of messages by third parties, on other networks or on other provider systems or infrastructure that are beyond the best efforts of DigiVend, but which must be accepted as having been made by DigiVend.


All invoices are due within 14 days of receipt. Websites and mobile applications may only be published or launched after full payment has been made unless otherwise agreed. In the event of non-payment by the Client within the stated 14-day period, DigiVend reserves the right to terminate the service. The decision to terminate the service shall be communicated to the Client as soon as practicable after the decision has been made. Also, DigiVend reserves the right to charge reactivation fees if service is terminated due to non-payment if the Client requests that the service be reactivated and DigiVend agrees.


Clients retain ownership of all material provided by them. The client's material will be assumed to belong to him or her and not violate any copyright laws.

Contract agreement

An agreement between DigiVend and the client is deemed a contractual agreement once the client approves the start of work. The approval for the work can either be an email confirming the quote or a signed quote agreement signed by the client. Point to be noted: Client acceptance of these terms and conditions is indicated by approval for the work to begin and payment of the advance fee.

Registration Fees

Domain name registration and the purchase of third-party utilities/services will incur third party costs that will be borne by the client and it must be paid to DigiVend in advance before a formal application for registration is made. Standard invoices are issued after approval for work to begin.

Copyrights reservations

Whenever DigiVend develops material for the client, such as designs, artwork, and source code, it retains the rights to the material. The client may receive the copyright once DigiVend receives the final payment. If no other agreement is made in writing between the two parties, the company may retain the copyright for all material it creates.

Domain names

If needed, DigiVend can provide domain name services. DigiVend registers domain names on behalf of its clients, but they remain the property of the company until the client pays the company for the booked domain and for the professional fees involved and as previously agreed.

Technical supports

In addition to providing the most agile IT solutions, DigiVend offers free technical support for 1 year from the date of delivery of the project or file transfer to your host account, whichever occurs sooner. We offer free technical support for all the bugs/errors that are found in our Java scripting and server-side scripting. We take this responsibility of free support earnestly so that you can be assured of the best services possible.


The Client is required to notify us in writing one month prior to the renewal date if he/she wishes to cancel the auto yearly renewal. In the case of an ongoing maintenance package that is terminated by the Client for any reason, the Client must pay the balance for the remaining months. With written notice to the Client, DigiVend reserves the right to terminate annual maintenance at any point in time.